Hammers and Bits - Dewalt Drills / Dewalt Drill
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Customer Service

Salesmen
Being an industrial supply house for over 50 years, there are many salesmen here with over 15 years helping customers get exactly what they need. Please do not hesitate to call us, our staff is here to help you.

Repairs
We repair most brands of electric power tools and we stock a large variety of the common replacement parts such as cords and switches. We are also a warranty repair station for Dewalt, Bosch, Porter-Cable and Delta Tools. Whatever your repair needs are please give us a call.

Returns
 Within 30 days of the purchase date, we will glady exchange or refund damaged/non-working merchandise. To return an item, please call our customer service department at 1-800-722-2629 to arrange a return.

Returns must be post-marked, within 30-Days from the date received and in re-sellable condition to avoid a 15% restocking fee. You will be responsible for all return shipping costs on non-defective items, unless damaged in shipment.

In order to keep our prices low, we charge a re-stocking fee in certain instances to re-coup the cost associated with returns. A 15% re-stocking fee will be assessed in the following situations:
  • Non-defective merchandise returned in visibly used, or damaged condition
  • Orders "Refused" without authorization
  • Returns that were shipped back after 30 days of the date received (Note: unless authorized, late returns will be rejected)
  • Any return that is not the result of defective/damaged merchandise or a shipping error

When getting your item ready to send back, please make sure that the item meets the following guidelines:
  • The item is in its original box and original packaging
  • The product is securely packaged to avoid damage
  • The product is sent with all of its parts and manuals

Unless Otherwise Instructed -
Please Mail all returns to:

C-K & W Supply
8545 E. 41st St.
Tulsa, OK 74145


phone: 1-918-583-9151
toll free: 1-800-722-2629
fax: 1-918-583-9169

sales@ckwsupply.com - To ask about products or orders, or if you need special order assistance.

 		  

















 

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A construction supply company offering Dewalt Tools, SDS Max Bits, Rotary Hammers, Hammer Drill Bits, Dewalt Drills, Spline Bits, Carbide Masonry Bits and much more. Also check out our Dewalt Tool, SDS Max Bit, Rotary Hammer, Hammer Drill Bit, Dewalt Drill, Spline Bit and Carbide Masonry Bit line of products.
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